Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lux Your Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxyourstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@luxyourstyle.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@luxyourstyle.com
Great jacket. The village is not quite over size but it suits me. Quality is good for the money )) got it for a week
Jacket fire, cool. Style! My height 168 size S, ordered a jacket L along the length of excellent, looks oversize as I wanted. Qualitatively sewn, the fabric is pleasant but with it it is necessary to be more accurate-it can be seen that the budget. The jacket is thin for spring/autumn. For this money, the jacket is straight cool, thanks <3 I'm very happy.
It's been two weeks. The jacket is good: Made of soft leatherette, inside the lining is silk. Oversize, can be worn with a sweatshirt. Size S for height 170, size 85-65-92 sat well, everything is fastened. Color as the picture
The jacket is excellent, I liked it very much. At OG 90, ob97 perfectly fit the size of M. leatherette matte, sewing neat. Delivery is super fast 10 days. very satisfied with the purchase)
The jacket is oversize, sewn neatly, but it is visible that it is such a thin leatherette. On height 160, chest circumference 90 in the shoulders is very loose
Height 163, size S, if you want a little bigger, you can take M, I'm happy for such a price, thinner than I thought
All as in the description. I really liked it!
The goods are satisfied. Based on the reviews ordered L. Approached) well done!
The jacket is chic, at its 173 cm, weight 60 kg, chest volume 95 cm, ordered L, sleeves are excellent, the jacket itself sits like an oversize
Jacket of excellent quality. There are no sticking threads even. The belt is so-so, you can wear it without it.
Best seller, quickly sent, jacket quality is the best, soft leather, I recommended!!!!
Very cool jacket.
I'm happy with the jacket, I write a review in a hurry, the time for adding a comment expires, I'll add pictures later) m approached the height of 177, on the hips 102 closes, but I wear an open one. No smell, with one minor thread, it's OK, thank you!
Great jacket. I took on my M L, so that there was an oversize. Very well sat down. Perfect oversize)
The quality IS very pleased me. Took S
Very satisfied ,came quickly, its very soft, I recommend I'm happy
Very fast delivery!! Beautiful color I love!
Fast shipping. No smell. Excellent goods.
The jacket corresponds to the description. They took a larger size. Excellent village. Shipping fast.
Thanks for the jacket, Come quickly with good quality, soft and does not smell, bought the size M, wear S.
I like it very much
On the growth of 161 cm parameters og-87 ot-67 ob-87 jacket village oversize. The skin is soft, pleasant to the touch.
My height 162 cm, s sat straight as it should, shipping and delivery very quickly, the jacket is generally fine, I like it very much, thank you, I recommend!
I ordered L for height 165, because I wanted an oversize to cover my ass, I'm happy with the length. happy with the purchase
I'm delighted! Delivery was amazingly fast, I did not expect! Sent the order a few hours after I Ordered. My parameters: height 167, 99-74-99, shoulders 42, I ordered the size M, I didn't. It looks like a model, an oversize. The jacket is light enough, but with a hoodie it's warm in cool weather. All seams are neat, made very high quality. I only cut a couple of strings. The material is matte, not like an adhesive, very pleasant. Thank you! For a long time I was looking for such a jacket with an acceptable price. Recommend!!:)