Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lux Your Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxyourstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@luxyourstyle.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@luxyourstyle.com
That's a godsend! Super! Dense fabric, perfectly stretches. The only thing that the strap of the strap can fall-too widely made. I will check in practice if it will interfere-I'll add a review.
The size approached, the underwear does not shine through, in the top dense cups
Unmatched kit, top quality. The size approached perfectly! Happy as an elephant
Appearance and quality are good. My wife liked it.
In general, the suit is good. Thick fabric. Does not shine through. There are no complaints to the bottom. But at the top one strap is wider than the other, and it is strongly visible.
All well suited height 154 weight 45 kg were thread. The suit itself stretches well and tight
Chic suit. Everything is stitched. Threads do not stick out. There are Cups under the chest. Pulls. Tight. To be comfortable.) size took S.
I'm just delighted!!!!
Got a costume today!!! It's just space, the quality is perfect, very dense, it sits flawlessly. Very nice fabric. At its 40-42 ordered the smallest, approached well. Delivery from the day of order 14 days!!! Seller recommend!!!
I didn't expect that cool suit. I bought different and more expensive than this. Quality, pleasant and stylish. Color Purple. Took S at 180, along the length as in the photo. OG 88, OB 92
Cool suit
Excellent suit, good quality. I took the size M, sat perfectly. Height 169, chest 83, hips 98.
Very nice kit. On og88, ot72, ob94, the height of 170 sat perfectly. Maybe I just wanted the leggings to have a waist higher. Material is not hot, dense, does not shine through. I'm very happy, I can order in another color.
Very happy and feels comfy
Super) just like in the description of the goods! Rivers from the heart!
Nice suit. Pleasant to the body, the color such as in the picture, stretches well. Fast delivery-a week and a suit from me! Parameters: height 173, 95/66/95-size M
A good suit, odorless, no threads, pleasant to the body, does not fill the relief of the fabric, personally, I wanted the belt to fit more tightly, but also so well
I liked everything very much. Suit oooochen cool sat down, despite the fact that that I took at my own risk s (height 172, weight 61-62, from 64, about 92, OG 89). Sits perfectly, but the only small minus: If you have abundant sweating, then it will be noticeable on the suit. It's not critical to me, but for some, it may not be very. The delivery is extremely fast ~ 2 weeks. I will wear it with pleasure!
Large in purple and small in blue! Both fit so great and not see through. Super flattering in both sizes and feel so comfy!!
The suit is happy. On growth 157 ordered s. Very much in the guise. Quality awesome
Great quality for this price! Fast shipping. RECOMMEND
Girls, I never leave reviews, but the costume is just unreal!!!!! Be sure to order another!! The size approached.
Perfect! Sitting top on the body, מחטב perfectly. אהבתייי really. Scale compatible sizes I normally takes והs sitting excellent!! It's fast really! Week and a half!!!
Not for the first time order, the quality of the goods is wonderful. Sit down well, to wash is stable.
I order the suit for the first time, I was very pleased with the quality. Still ordered in other shades for a change)